If an event books out you can still register to be add to the waiting list. If someone cancels their registration, you will be notified via email on a first registered, first served base.
All events are subject to a minimum participant requirement in order to proceed. ATANZ will confirm whether an event will take place no later than two weeks prior to the scheduled date.
In the event of insufficient registration numbers, or due to unforeseen or extenuating circumstances, ATANZ reserves the right to cancel the event.
We appreciate your understanding and cooperation.
Refunds Following Event Cancellations by ATANZ
In the event that ATANZ cancels a scheduled event, participants will receive a full refund of any registration fees paid. Where possible, an option to attend the same event at an alternative location may be offered.
Please note that ATANZ is not liable for any additional costs incurred by participants, including but not limited to airfares, accommodation, or other related expenses.
Cancellations by Attendees
If your circumstances change and you can no longer attend the ATANZ event, you may cancel your registration by emailing notice to This email address is being protected from spambots. You need JavaScript enabled to view it.
The ATANZ refund policy is as follows:
Cancellation 14 days or more before event: Full refund
Cancellation less than 14 days before event: No refunds or credit
Substitutions
Registered participants may be substituted at no extra charge, no later than 3 working days before the start of the event, by notifying us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.. However dietary requests can no longer be guaranteed when notification happens within 7 days of the start of the event.
Non-Attendance
No refund or credit will be given where the participant fails to attend the course on the day, unless special circumstances apply.
Extenuating / Special Circumstances
ATANZ recognises that extenuating or special circumstances may, at times, require a participant to cancel at short notice.
In such cases, participants may submit a written request for consideration to waive the standard cancellation and refund policy. Requests must be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. and will be reviewed on a case-by-case basis.
Certificates of Attendance
Certificates will be provided by request only. Please be aware that certificates will only be provided if you have attended a the course in full, unless otherwise agreed by prior arrangement.
Our accounts person works part-time and will process invoices at her earliest convience. In case you would like to receive an invoice more urgently, please notify our events manager via email This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note that if you are wanting to pay by credit card, please opt for the Offline Payment and you will get an invoice sent to you. There will be a payment link available on the invoice.
Please click on the event title to access the event and to book tickets.